Graydon Hall Manor

Absolutely terrible customer service. We wasted 1 month of our time going back and forth with Graydon Hall trying to plan our wedding. We requested a weekday for our wedding so that we could have our event in August of this year, with a rather short timeframe overall (our previous wedding was cancelled because of Covid, so we wanted to plan something relatively quick this time). They told us the date was available, but they were not very clear on their terms. I have at least 30 emails going back and forth with these people and it’s like pulling teeth to get any information. A month later, they told us our wedding was too small and left us with even less time to find a venue so we could get married. To be clear, my inquiry with Graydon Hall stated our wedding size from the very beginning. Prior to this, they also cancelled our venue tour date, telling us on a Friday at the end of the day - our tour was booked for Monday morning. They of course don’t respond to emails over the weekend either. Absolutely didn’t care that myself and my family booked off time to see their venue.
It’s quite clear they don’t care about you or your event. Appalled they can call themselves a luxury vendor with such terrible service.

I had my wedding at Graydon Hall Manor. I worked with Ashley Yim and she was absolutely a blast to work with. Not only is the venue and food spectacular, but all the staff help make your day special. I didn't have one worry. I hope to work with them again in the future for another special occasion.

had my wedding there. Love this place!