Ever peruse your junk folder only to find a heap of important emails that you’ve missed and thus, never responded? Well, that’s not a good feeling! Let’s help ensure those critical business leads find their way to your inbox all while helping prevent you from finding your way into a client’s doghouse! Check out our step by step tips below for various email providers.


How to Whitelist an Email Address with Gmail

  1. Open the email
  2. Click on the drop down arrow next to the “Reply” button
  3. Select “Add to Contacts List”
  4. Click on the “More” button above the email header
  5. Select “Filter messages like these”
  6. At the bottom of the search window, click “Create filter”
  7. Check the box that says “Never send it to Spam”
  8. Be sure to test your configuration by sending yourself an email to ensure it’s delivered to your inbox.

How to Whitelist an Email Address with Outlook

  1. Open the email
  2. On the right side of the opened message, click “…”
  3. In the drop down menu, click “Add to Safe senders”
  4. Click “OK”
  5. Be sure to test your configuration by sending yourself an email to ensure it’s delivered to your inbox.

How to Whitelist an Email Address with Office 365

    1. Open the Exchange Admin Center.
    2. Click on Protection.
    3. Click on Spam Filter:
    4. Double click on Default.
    5. Click on Allow Lists.
    6. Under Allow Lists, click the + to add a new email address.
    7. In the window that pops up, add the address you’d like to let through.
    8. Click Save.
    9. Click Save again.
    10. Be sure to test your configuration by sending yourself an email to ensure it’s delivered to your inbox.

For other email providers, check out these whitelisting instructions!