I'm sure it's great but I was helping to make a call to customer service and legit... didn't pick up for 2 hours... for two days straight... That's 4 hours wasted for trying to change booking with no results, you might as well just add a "change booking" function on your site. I'm sure with the pandemic it makes customer service a lot harder, but if your customer service isn't open please don't say it is and then make people wait, and then make emails not a viable method for booking change, it's extremely frustrating and leaves a bad taste in my mouth and makes me feel sorry for my friend who has anxiety issues in regards to these kind of situations. I don't want to leave too bad of a review though because I really love aquariums and I see a lot of people on here clearly enjoying it, but please be better about this, cheers!
this one of the best places I have ever been the reason why I like the Ripley's aquarium place because of very high quality service you get to take tour at the aquarium place with out someone doing it for you when i got there was man wearing a red shirt and name was Eric Eric was a very very kind person to talk we talking about how i like the aquarium in Toronto once it was 12 o clock we decide to have lunch but here the very awesome news we even had free food at the aquarium place there were many choices like hamburgs or the mac cheese I choice the burger and the burger was not bad it was a 7/10 when my water bottle was empty my counselor and I decide to get a drink without even paying it but one of staff members said this "I am sorry to say this but you can get the free drink because i t cost money". but they were being a really good sport about it from last summer
In a covid world and with things opening up it feels vulnerable to go places. I will say that Ripley's has done an excellent job at making a very safe, clean and welcoming experience! It was spotless and I saw multiple people cleaning constantly. It was almost empty so we basically had the place to ourselves. I would imagine that with timed entries, and we'll indicated floor map advocating for proper social distancing that this will always seem controlled. Great activity to do with or without kids!
We decided to come back to the aquarium after it reopen and it was a great experience. We felt very safe, everything is signaled, hand sanitizer all over the place and very organized. Even though the playground is not open yet, it still is amazing for young children! Super recommended! Do not forge to wear face mask since it is vital for workers there and other visitors
Took my kids for an overnight visit to Toronto, first time going here will definitely go back! The whole family had a blast, and everyone was very good about social distance and masks. Very pleased with this aquarium
Aura Illuminated EventsView Profile
Always a great time doing set-up at Ripleys! A terrific and exciting experience is always had.
Toben Food by DesignView Profile
Such a unique venue to work with. We always look forward to the next event with them!
Lady Be GoodView Profile
We love performing at Ripley's for Friday Night Jazz and corporate events. We have been playing there several times a year since February 2014 and every time the Ripley's team has been top-notch!
Eatertainment Events & CateringView Profile
We've been one of the preferred caterers at Ripley's Aquarium since it opened it's doors and it's been a fantastic experience working with Andrew and the venue. Our clients are always thrilled for the opportunity to hold an event at such a unique event space. No need for décor as the venue is the attraction! A real gem and a great addition to the wonderful venues Toronto has to offer.
10tation Event CateringView Profile
We love working with the Ripley's team! Our clients and guests always enjoy the Ripley's experience! It's a great venue and we are lucky to be a part of such a unique and well run venue!
Close to Airport
Dangerous Lagoon Overlook (Reception Space)
Atlantic (Meeting and Reception Space)
Ray Bay Gallery (Venue Buyout Required)
Rainbow Reef Gallery (Venue Buyout Required)
Ripley's Aquarium of Canada Full Venue Buyout
Preferred Caterers List
What other amenities are available?
What type of dining options are available?
What type of bar options are available?
What transportation and access is available?
Do you have a rental fee or a minimum spend requirement?