Bellagio Boutique Event Venue

Bellagio Boutique Event Venue

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4.7
Based on 14 reviews
Bellagio Boutique Event Venue
Toni
I would like to say thank you to Matthew who was one of the bartenders hired for the AfroGlobal Excellence Awards on Friday, February 23, 2024. Matthew displayed professionalism, a "savoir-faire", dynamism, enthusiasm, but more importantly kindness, patience,and respect while serving a crowd of honorees, their family members, friends, allies, distinguished guests, and the event organizers. I truly appreciated the non alcoholic beverage mixes. Thank you Matthew.
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Bellagio Boutique Event Venue
Michelle
I don't usually write reviews, but I feel the need to share my bad experience at Bellagio. I had my wedding ceremony and reception here in October 2022. My husband and I were very excited to use this space as it was recently renovated and very modern. We were in close contact with the Sales Manager in regards to planning and major details. A few days before the wedding, we were required to bring anything that had to be setup the day of, e.g. signs for signature drinks, menus, pictures/frames and candles for the memory table, the place cards to be placed on the plates of the guests etc. I was told all of these things would be set up before guests arrived.
As we entered the venue, we noticed NOTHING had been set up. Our welcome sign, our unplugged ceremony sign (which is critical for guests to see before being seated), our guestbook, our memory table decor and our canvas photo were not even taken out of storage. Somehow the menus and programs made it out of storage but everything that was packed with it was not. My amazing bridal party had to do the running around setting everything up for us before the ceremony started, which resulted in an extra charge from our string duo that we hired to play. Also, during all of this chaos, not once did anybody from Bellagio make their presence known to us. It was like we were just renting a community centre for their space with no manager on site which my whole family/bridal party found very odd. We were led to believe that the Sales Manager that we were in correspondence with, would have been in attendance. When one of the groomsmen tracked down someone that worked there and asked where she was, the response was like she never even existed.
We were also under the impression that there would be draping provided from the venue for the ceremony space, but after our arrival we were then very nonchalantly informed that no order was ever placed for the drapes. We were never directly told that WE had to provide the draping through our decor company. So unfortunately, the ceremony space did not have the intimate look we were going for. The place cards were absolutely nowhere to be found even though I brought all of these items in myself and personally handed them to the sales manager days before our wedding. No place cards on the tables meant that our caterer had no idea as to where people were seated and what meal they ordered. I literally had to call Bellagio, while I was sitting in Bellagio, to get Nick (the manager) to do something to help my caterer. This ended up being solved with one of the workers at Bellagio having to follow the servers around with the master list that I prepared of all guests and their meal preferences. It looked VERY unorganized.
But the one major detail that really upset me before I even walked down the aisle to marry my husband, was when I first stepped foot into the venue and went into the bridal suite, there was a frame on the vanity with a personalized letter for the couple getting married that day. But as I got closer to it to read it, I realized it was not for me and my husband, it was for the couple from the day before. I felt so disrespected and heartbroken that these people didn’t even have the decency to give us the same experience that they had given to the previous bride and groom. Not to mention the bridal suite was not tidy at all. No toilet paper, not many paper towels to dry our hands and washrooms weren’t cleaned.
When I brought up the bridal suite issues to Nick a few days after the wedding, he told us, very casually, that there was extra toilet paper in the cupboard in the washroom, as if we were supposed to restock it ourselves. Nick was not compassionate at all with our concerns when we spoke to him. He was more concerned about finding the literal “value” of the little things like the toilet paper and paper towel. You can’t put a value on added stress and frustration on an already nerve wracking day. My husband and I spoke to him for about an hour at the beginning of November. We were promised a call back in 2 days and didn’t get any type of response until I emailed over 2 weeks later. We were then told about an “overheard” conversation about sending us a $350 cheque to offset the charge we got from the string duo. After spending almost $20k at Bellagio, $350 is a definite kick in the teeth considering all of the negative occurrences on our one and only wedding day. We declined the cheque and asked for a more serious resolution sooner rather than later. That was on December 4th. We got another email on December 6th thanking us for “continued patience” and it is now January 31 and still no word from Bellagio.
I would never recommend this place to anyone and I will share my experience to any and everyone that asks.
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Bellagio Boutique Event Venue
Anna Grossi
I had a surprise party on November 19th 2021 for my husband. The staff the food the venue were all above expectations. The best place to have a party, wedding or just a gathering. Nick and Stephanie made everything easy and seamless. They took care of things I didn't think of. The entire staff goes that extra mile to make you feel like you're the most important person. On a special night that you've been planning for a long time that is important.
Thank you all for the best experience and food, omg, great chef.
Thank you anna
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Bellagio Boutique Event Venue
camille
At the beginning of August 2017, I held my celebration for my birthday at Bellagio in the Sala Como Room. What a wonderful night it was thanks to the staff at Bellagio. From my first contact with Nick Papa to the end of the evening it was a delightful experience. There are many banquet halls in Vaughan, many of them much newer, but from the moment I met Nick, I felt confident and reassured about my party. He seems to go the extra mile, to make you feel that you the person, is important and you are not just another client. Alana the event coordinator continued this experience. It was extremely helpful to be provided with their planning documents. A life saver actually. The food, well my guests can't stop talking about the food, both the quantity and the quality. Apparently, the coconut chicken is to die for. I was too busy greeting my guest that I did not taste it, but everyone I spoke with commented on how good it was. The majority of my guest were of Caribbean heritage and they can be picky about food, it was all thumbs up. Bellagio provided me with an excellent and very classy event.
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Bellagio Boutique Event Venue
Martina P
I was lucky enough to witness first hand all of the time and effort that went into planning my event. From the front of house to the back of house Bellagio has so many wonderful, hard working and quite endearing staff members. From last minute changes resulting in late night planning (on my part) to stress-free, pleasant early mornings the staff take care of all of your wants and needs with a big, warm smile on all of their faces. They worked diligently to ensure that my party was the party my dreams. I highly recommend Bellagio Boutique Event Venue for any of your parties the food is 5-star, the music is 5-star, and the staff and venue are also 5-star!! Thank you so much for such an amazing day I will never forget it and I am excited for my upcoming wedding at Bellagio!!
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Bellagio Boutique Event Venue
Jillian Beaton
Absolutely amazing team! We just had our wedding on Saturday (January 14, 2017) and it was perfection! Raina and Alana were so incredible during the entire process and they went above and beyond for everything. Raina took the time to meeting with us and our parents, not just once but twice before we made the final decision; and we could not have been happier. Raina always went out of her way to help us through any issues (not that there were many!) and you could tell she was truely invested. Not only was she amazing before the wedding but she stayed until after dinner that night to make sure everything was going smoothly; she made sure we had water and food while greeting our guests, and even took it upon herself to grab us cutlery, she did not miss a beat. The following day when we went to pick up the odds and ends from the night Raina went out of her way to say goodbye to my family and I! She is absolutely incredible and so sweet. Alana is equally incredible and made sure that I got everything I wanted or needed to make that night special and unique. She kept my stress level at a happy medium, working with me every step to make it as easy as possible. These women are amazing and know how to make your Big Day special in every way possible.
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Bellagio Boutique Event Venue
In Focus Photography
I have been to the Bellagio many times to photography weddings and always find the staff to be very helpful and polite. The venue is very beautiful and the food is outstanding.
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Price $80 - $200