Not sure what are all the bad reviews about. I found out they have a Korean Hair designer who was trained in Korea (really hard to find). Was very satisfied.
The aesthetic lady, Ela always does a great job. I get my nails and waxing done there frequently, and I'm always pleased with her service.
Terrible service. My brother came for a haircut, the owner said it would cost $20 but when he paid she asked for $30 because we should have informed her about the length of his hair. Seriously!!? Men's hair is like 3cm, how the heck she charged us $10 for "extra length". Rude and unprofessional staff. Way overpriced for a horrible haircut! Avoid this place at all cost!
I have been a customer of Ella the Esthetician for 5+ years and I always get my nails, waxing and eyebrows done by her. So many of my friends/family compliment my eyebrows and nails and I always refer them to Ella. I also refer her waxing services because Ella ensures that my waxing sessions are quick and painless. Whenever I see her, she is sweet, caring, patient and polite. She listens to her customer needs and never rushes any of her services. I highly recommend Ella for any beauty services you may have. She is an eyebrow, nails and waxing specialist and I cannot trust anyone else.
Its perhaps the worst beauty salon in Toronto. The Brazilian wax I had was one of the worst I had ever had. I wanted to cry by the end of it. The beautician was pathetic, rude and unprofessional. All the staff there was rude, unprofessional and condescending. I wish google allowed me to give zero or half star because thats how I felt the service was. I was forced to tip though I didnt want to because of their pathetic service. But they kept asking for tip in a rude and condescending manner. Its one of the worst behaviour I have ever experienced in service industry. Dont believe the low prices they advertise because they force you to tip to compensate the low prices.Trust the low star rating that Google shows and run away from this place. Youll find much better value for your money elsewhere.