Allure Limo

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13 EventSource.ca Reviews
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Terrible service & poor attitudes. If you want to arrive at your wedding safely and on time, I would recommend you book your wedding transportation elsewhere. My husband and I hired Allure limo for our wedding transportation this past October. For starters, after paying the $250 deposit, it was like pulling teeth to get Aman to confirm a pick up schedule with us. It was not until the day before that it was finally confirmed. The car arrived at Queens Landing on time as scheduled, however, when I exited the front doors of the hotel, the driver (parked at the end of the parking lot) didnt bother to drive to the door to meet me and so I had to walk (which normally wouldnt be a problem, however given my dress had a long train and I was in heels, it would have been courteous for him to pick me up). He greeted us not with a hello but with a request for payment. My MOH handed him an envelope with the remaining balance in it to which he demanded how much is in here? looking at us critically which I found incredibly offensive. I politely told him that the agreed upon amount was in the envelope and we were on our way. Halfway to our church (which was only 25 min away), the car shook and grinded to a halt. Apparently the cars axle broke which is a clear indication of how often this company inspects its cars for road worthiness. Now, I am a reasonable person and I understand that cars break down (Im just happy this happened on a country road and not on a highway). The least I would have expected is for the driver to have some concern on getting us to the ceremony. Instead of arranging alternate transportation for my mother, MOH and I, his first order of business was making calls to have the car towed. I demanded that he return my payment and the deposit to me on the spot and he argued with me that we did not pay a deposit. Long story short, the UBER my MOH ordered got us to the church. Allure Limo did eventually refund our payment in full but it did not make up for the lousy customer service they provided. If there was an option to give negative stars, I would give them a 5. The UBER driver was awesome so he and his Honda CRV get a full 5 stars.

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The best prices we received anywhere around and service was very good keep it up guys

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Amazing drivers

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We booked an Allure Limobus for our wedding and it was an awful experience. The limobus was filthy and hadnt been cleaned - it was covered in garbage. It was also infested with flies, which was absolutely disgusting. On top of all that, the driver was incredibly rude.

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