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Hired AllCargos to set up my backyard for my engagement party. I worked with a gentleman by the name of Habib and he was very patient and helpful throughout the entire process. He came and did a free site inspection to inform us of what types of tents and tables would fit in the backyard. He also made some very logical recommendations that I would not have otherwise thought of. After the site inspection, Habib was available at any time to take our calls and answer our many questions.AllCargos set up the backyard in an hour and it looked amazing. The day after the event, they took everything apart and left the backyard as they had found it. I would definitely recommend this company to help you decorate your space for any kind of party or get-together.
Edited based on subsequent outreach from Co.Not a great experience with AllCargos. We rented from them recently, and had multiple issues.1. We reached out to cancel the tent 2 days in advance of the event, received no reply. Followed up with "urgent" note and was told that because no one had "gotten to our email" before the 24 hour deadline, and because they had a higher volume of emails, our cancellation was not logged before 24 hours, so they would be charging us 50% cancellation. They subsequently pointed us to a clause in the terms that highlighted that this is the case if you don't reach them directly, but never in my life have I come across a cancellation policy being conditional on when the company read the email.2. When they DID respond, they told us not only did we have to pay 50% of the cost, but we also didn't qualify for minimum delivery anymore, so we had to pay the difference to minimum delivery or pay to rent something else.3. They forgot 4 items at delivery and had to come back again.5. They could not give an accurate window for pick up, so we had to remain onsite all day the next day. When we followed up to get an update at 6p.m. the next day, they said they couldn't get there until near 8p.m. "because of long weekend traffic."6. After complaining about our trouble, the only thing they offered was a discount of $9 on one of the tables. After this review, they were in touch to offer us an additional discount to make it right.On the positive side, the tent was nice, and tables were in working order.
I used AllCargo's Tent & Event Rentals for a backdrop for my wedding head table. From beginning to end dealing with Kevin from All Cargo's was a breeze and I was excited to finally find a reasonably priced head table backdrop that was still stunning to look at but didn't break the bank. They were on time with delivery and set up and it looked better than I could have imagined. I had ordered a 12ft x 20ft white curtain backdrop with fairy lights to be pinned underneath. I had so many positive comments about it from my wedding guests! I would recommend them to anyone planning an event! Very professional, reliable and visually stunning!
AllCargos was amazing to work with!! I changed my order many times and they were more than accommodating. I hired them for a large backyard party and everything was perfect! The dance floor, twinkle lights, heaterseverything else transformed our backyard. Staff was prompt, respectful and friendly. You helped make our event Epic. I would recommend and re-hire AllCargos without hesitation. Nancy Chapman
I urgently contacted AllCargos last week for an event this past Sunday when we realized we would not have a tent for our outdoor event. We were hosting an event at Dog Tales Rescue with The Asher House and therefore did not have money in the budget and were working entirely on donations. I tried contacting probably every vendor in Toronto who provides event rentals but Robert at AllCargos got back to me immediately. Robert was so kind and helpful and offered right away to help with not only a tent, but a table, weights and chairs as well. He was the only company that replied and offered to help. We are SO, so grateful for his generosity as it really made all the difference for our guests not having to stand in the sun all day. I was able to pick up the rentals on Friday afternoon and bring them back on Monday morning. Super easy, super helpful employees and just an all around great experience. PEOPLE- please support this company! They do great work for the community and you will not be disappointed :)