Lovely afternoon spent here at the spa. The welcome was very warm and friendly. Easy to check in. Lockers with key, robe and slippers all provided. Waiting room was great, with free water, tea's, fruit and cookies. They also have colouring books and pencils there for you to do while you wait which was a a great idea to unwind and relax. Hubby and I both booked 45 min RMT massages and were happy with them. Reason for 4 star instead of 5 star:- our massages were $99 each and we were unable to book them back to back or at the same time so one of us needed to fill in the gap. Because we are not overnight guests we had to pay $15 each to use the pool/sauna/hot tub facilities. I feel that with a treatment of $99 each we should be able to use these facilities free of charge like at most other spa's we've visited.- loungers in the pool area are not particularly comfortable- massage rooms were a little chillyOverall lovely experience.
Lovely spa, however I was really disappointed with the resort. From the pictures posted on their site compared to in person was a huge difference. I felt it was in desperate need of an update. Our room looked like it was the 80th, the couch sure felt like it, super lumpy. The towels we're so thin, bedding didn't have a comforter. At our first meal I asked my server what she would recommend between two dishes. She told me she can't eat at the restaurant because they don't offer a staff discount and she's a student. So the chef doesn't offer the wait staff samples of the dishes to try?? I did appreciate the staff throughout the resort, all we're very kind. I definitely will not be back based on cost for we got.
Friendly staff who will do their best. Dated fixtures and furnishings. Food is very good. Overall value for dollar quite low. Adequate at best.
The food, spa, staff, atmosphere, activities and more is fantastic. The rooms are good but could be better although you're really only changing, sometimes chilling and sleeping in there because you're usually using their facilities and activities! I have only been to The Briars in winter though, but an overall 5 STAR rating!
Went to the Briars for a long weekend wedding celebration. Staff were friendly and accommodating, rooms are clean and bright. Rooms have very nice toiletries, good quality coffee and tea. Buffet breakfast was fabulous, unfortunately, hot items not more then room temperature. They certainly go out of their way to give you a wonderful selection of food items. I would recommend this hotel/inn for a memorable getaway or important celebration.I was surprised to be charged $1.00 at checkout for using MasterCard to pay the bill.
Deals & Packages
Meet Me at the lake - May meeting special
Price $199 /person
What services are included with this Package:
- Overnight accommodation based on single occupancy
- Three meals daily
- Main meeting room with 2 coffee breaks daily
Here’s the Fine Print:
- Available on stays till end of May, new bookings only
- Price subject to HST and resort Fee of 15%
- 1 team building or healthy meeting activity free - limited availability book soon!
- This package is exclusive to EventSource.ca visitors. To redeem, you must mention you found this package on EventSource.ca.