We appreciate all feedback. Providing our clients with beautiful floral arrangements has been our number one objective for the last 12 years. Our funeral work is definitely not traditional or typical of most florists in the city. We strive to create modern and contemporary pieces for our clients & our staff discusses this upon ordering everytime. Mostly positive feedback on our funeral work, however sometimes impressive and large is not always filled with quality, unique product. it's not always the size that counts! To clarify, Lisa paid value of $160 in floral and & $40 for the vase plus delivery & tax. Her review is a tad short of the truth, but her expectations were not met, so I admire her review & feedback nonetheless .All feedback positive or negative helps a business owner grow! Thus we move forward to become better!