Digital X Entertainment, Vaughan
Digital X Entertainment, Vaughan
Digital X Entertainment, Vaughan
Digital X Entertainment, Vaughan
Digital X Entertainment, Vaughan
Digital X Entertainment, Vaughan
Digital X Entertainment

Digital X Entertainment

Digital X Entertainment, Vaughan, Disc Jockey's / DJs

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Reviews for Digital X Entertainment

2.8
Based on 5 reviews
Digital X Entertainment
Vanessa Lam
Unfortunately we were deeply disappointed with Digital X. Our venue was the Royal Ambassador, and Digital X are their go to company. We read several positive reviews and felt confident that going with them would make our day flow easier and save us the extra fees of bringing in someone else. While the MC was fine and played all of our requested entrance music, first dances, etc correctly - the DJ (DJ Siduction - yikes) they brought in was sadly, awful.
We didn't realize that Digital X would choose the DJ for our wedding only a few days before the wedding, and that we wouldn't get contact with them ourselves. Sid - aside from having an outrageous DJ name which we only discovered on the day and were mortified to see displayed - could not get in the zone. He played tons of old choreographed dance tunes like the Gangnam Style, Cotton Eyed Joe etc...which was fine for one or two...but it was like 20 minutes of just outrageous viral music. All our guests work in music and theatre and love to dance, so when you that crowd is running off the dance floor, you know its bad.
DJ Siduction also did a rookie mistake of never letting a song play long enough for people to get into the groove, having awful transitions especially between wildly different songs so just as people were trying to get into it, he'd change the song mid-chorus. It was amateur hour and it killed the dance floor. They also somehow got their wires crossed and played our last song of the night (and announced it as such) an hour early. I had been looking forward to the dance party all night long and was so disappointed by how our DJ just could not read the room and get the right vibe. Lots of guests tried to put in requests, but it nevber got going.
I wish instead of trusting Digital X to bring someone in, we had curated a playlist and worked with someone we trusted. A spotify playlist would've been better. It was such a bummer, and many guests have made joking comments since the wedding that it was crazy that a DJ couldn't keep such a generous crowd who were ready to party on the dance floor. We try to laugh it off, but it was seriously disappointing.
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Digital X Entertainment
Rebecca Gray
We had a great experience with Digital X Entertainment. They were very professional and flexible during the wedding planning process. Our original date was affected due to covid so we postponed. They were very accommodating during this. Edwin responded to my many e-mails leading up to the date and was reassuring throughout. The day our, our ceremony music was flawless. The DJ was so professional and right on cue. I can not thank Digital X enough and would highly recommend this company.
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Digital X Entertainment
Nadia
Such an Amazing group of djs we have had parties and been to many weddings They definitely keep the party going all night not only do they play amazing music the staff is right in there with the crowd... 100percent the best DJ company around. Can’t wait to party again with u guys.
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Digital X Entertainment
GD
I am extremely disappointed with my correspondence and lack of services from Digital X. To preface I booked before the pandemic had been announced. During a global pandemic you either saw vendors empathetic and compassionate for their clients or showcase extreme greed. Unfortunately Digital X fell under the greed category. Digital X refused to refund my deposit. Every other entertainment and music company that could not provide their services due to government regulations and services was able to provide a full refund. Digital X took this pandemic as an opportunity to keep money that was not deserved and did not adhere to their end of the contract. And to make matters worse, I found out from other clients their deposits were significantly less! They took it upon themselves to charge me double in comparison to other clients. 50% more to be exact. They should be avoided at all costs.
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Digital X Entertainment
Mariya
With pandemic going on, instead of refunding clients their deposits for the job that Digital X didnt even perform they also say that you have to use their services withing 2 years. In these uncertain times I am not sure when exactly we will be able to host a wedding for 400 people and it feels like a slap in the face. Save yourself a trouble and find someone who is a little more client oriented. I am sure there are plenty of good companies who will be care about something other than their bottom line
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Digital X Entertainment
Enduring Promises
Digital X Entertainment you have been wonderful to work with! We're grateful to have you on our Preferred Vendor list and are looking forward to working with you in the future! Here's to yet another incredible wedding season :)
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