The decor in this patisserie is stunning and elegant, but unfortunately the staff are not. They are extremely unprofessional and immature, rolling their eyes at customers and gossiping to other staff about us when they think they cant be heard. They hate when people take photos of the food; it would be understandable if their reason was because they didnt want people holding up the line, but even if you are seated and taking pictures of your food that you have already purchased, the staff purposely glare at you to make you uncomfortable and leave. I will never go back to this place and will not recommend this place to anyone, especially Instagrammers.Edit: I was telling one of my friends about my experience at this place, and she wasnt surprised at all. She told me that one of her friends used to work there and when she opened up about her depression, one of the managers was unsympathetic told her, I dont care about your depression, you are just bad at your job. Apparently they gossip and make fun of each other behind their back. How toxic and two-faced; I dont know why anyone would want to work at or support this establishment.
Such an adorable place to stop for some tea and macaroons. They are definitely the best I have ever tried. I definitely recommend the cheri tea as well as the raspberry macaroon. It has jam on the inside which just exudes flavour. The macaroons are 3.50 plus tax each which can get pricey quickly if you get a box, but is definitely worth it. The only reason I deducted a star is because can be better. It can get really slow and you will find yourself looking for your server quite a few times. Considering there isn't a lot of seating, this can get extremely frustrating.
The macarons were great but the service was horrible. I have never been before so I was unfamiliar with how I would order. Wasnt sure if I could just get one or if they came in sets. Staff was completely unhelpful and just stood there with impatience. My sister and I were going to share so I was going to buy a small gift box of them for $27 because its a good price and the box was cute. After all, I only went here for the aesthetic and pictures. One of the ladies behind the counter just looked at me and said well those are for gifts... so I got discouraged to buy one cause I wasnt buying it for a gift. I ended up spending much less so they lost a sale there. One of the staff members was training the other and they both looked like they really did not want to be there (more so the one doing the training, the one being trained just looked annoyed at her trainer). I would come back if there was better service!
This place is beautiful! The person working there wasnt the most lively and friendly worker, but service was quick. The macarons were decent. I loved the raspberry, salted caramel, vanilla and chocolate. I wasnt a big fan of the lemon. Way too strong of a taste. Overall, would go back, when Im back in town.
We went here for a birthday lunch. The tea and the sandwiches were delicious. The macaroons were incredible! They had so many different flavour combinations it made the experience more enjoyable. I definitely recommend the pistachio macaroon! Yum! A little expensive but delicious!
Deals & Packages
What services are included with this Package:
- Alcohol & soft drinks
- Gift boxes for your guest
Here’s the Fine Print:
- 18% gratuity for more than 8 people
- This package is exclusive to EventSource.ca visitors. To redeem, you must mention you found this package on EventSource.ca.