Feedback Event Services, Toronto

Feedback Event Services

3 Reviews

Toronto, ON (Show Map)

Feedback Event Services, Toronto, Disc Jockey's / DJs

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Feedback Event Services

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Reviews for Feedback Event Services

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3.5

Based on 3 reviews

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Kar

July 2025

BEWARE, do not book with them.
I paid for dry ice for our first dance at our wedding, Colin did not deliver. Video and photos clearly show an empty dance floor with no mist, by no means a "walking in the cloud" experience as they advertise. We paid $400 for the dry ice which is to include 2 songs, there was no cloud at any point of even one song. I have asked for a refund for the package I paid FULL price for and that you did not deliver. You have admitted to your failure to deliver yet have not processed the refund. You charged me for dry ice and it is your obligation to deliver. To the reader, would you want to find yourself paying for a service for your wedding with the chance you may or may not get what you paid for?

We had a seafood station set up for our guests during cocktail hour. Our guests reported seeing Colin eating shrimps and scallops from our station that was for our guests only. This is a distasteful display and speaks volumes to his professionalism. As a vendor you are aware you get 1 plated dish at dinner and served after the guests. I have asked you to pay for your consumption of our seafood station at the per person cost we paid for each guest. You are hired as a vendor, not a guest attending our wedding. In contrast of all other vendors who worked timelessly, he started latest and tasked to play music while our guests ate but instead,1hr into cocktail hr he's breaking and taking food that's for our guests.

We paid extra for MC service. Colin did not deliver. At his consult he will tell u he has experience and can "read the room" and play games during any delays, and engage with the guests. This is far from what he is capable of. While we were outside taking photos he left the guests to sit, did not play any games or engage. When we returned we were informed of his lack of engagement and I instructed him to play games so he played one. The one other game he played from the total of 2 for the entire night was the bride and groom shoe game and he played it WITHOUT the bride and groom. We out out in the lobby when we were informed of what he was doing, we ran into the ballroom to salvage his mess.

During the consult he will present a level of confidence of his experience and accomplishments but his performance and overall quality is miles from what he will describe. We didn't place much importance on the DJ role so tasked him with very little, a playlist of 30 preferred mainstream songs. He charged us extra to make a few announcements such as inform our guests of photobooth and cake when served, all of which he did not do. I would not recommend him to anyone. Our guests thought he was a friend providing amateur DJ service for free, by no means reflective of the $2150 we paid. he did nothing but eat our food, push a play button. Our video coverage shows he spent majority of the time leaning against the wall with his nose in his phone, disconnected from the event. It's questionable if he even did a basic sound check as the sound was muffled and faint, when he spoke it sounded like him breathing heavily into the mic. Do not book him, there are an abundance of DJ options. He charged us for dry ice, did not deliver a 'cloud experience' for our first dance, ripped us off and kept our payment, evident he has no integrity

Dea DaDalt

We used Feedback for our wedding on April 18th and we couldn't be happier with our experience. Ben was the DJ at our event and he was absolutely incredible from start to finish. Ben was always quick to answer my emails and even accommodate my requests (crazy timing for intro to reception) and executed it PERFECTLY! Ben made sure that our MCs and all the speeches stayed on track with the timeline and made sure that the night flowed perfectly. He was constantly in touch with us throughout the night of our wedding and had everyone on the dance floor the whole night. There wasn't a time throughout the night that the dance floor wasn't bumpin'. We have had multiple compliments on how awesome the music was and how much everyone was dancing! Thank you Ben/Feedback for making our wedding the best party of 2019 ;)!

Dana Ohinski

I got married on Apr 1 and one of the must haves was for the music to be bumpin. Both sides of the family and most of our friends like to dance, so we knew we needed an experienced DJ to get the party started. I was not disappointed! Ben was our DJ and walked us through how he and his company worked. He knew how to read the crowed and had a huge catalogue which suited everyone. All the DJ's have their wedding planning certificates so that they can be the expert and keeping things on pace, which was evident with us getting ahead of schedule (which means party sooner). He always checked in with me when guests would make an odd song request so that I still got to hear what was more near and dear to my heart while still satisfying our guests. They also had an online planning site that allowed for everything to be extremely organized. He even made sure to start my father/daughter dance at a certain point in the song. Very professional and the dance floor was NEVER empty!

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