I recently ordered a cake for a 25th anniversary party from Cupcakes Canada. Email correspondence was a little slow, but okay since I ordered about 3 weeks in advance. I wanted the bottom tier of the cake to look like the single layer cake in the pictures attached. The top was just supposed to be a messy buttercream. The cake itself was quite dense and sweet, similar to what the cupcakes tasted like if you've tried those. However, the workmanship on the cake did not match that of the pictures on their website. The rosettes and piping on the bottom tier was messy at times, I understand different piping consistencies of different colours but you could tell the icing wasn't smooth for a lot of the colours. I was told that they would be able to replicate the cake picture I sent for the bottom tier, and yet they did not even have a yellow icing colour and used a dark orange instead, which was saddening since yellow was a favourite colour of the couple and I wanted to have some in there (it looks yellow due to editing in the picture). Many at the party also pointed out that the top tier was crooked, which was embarassing as I got asked if I made it myself. I'm not sure if the cake turned out this way because it was not a wedding cake and thus didn't have as much time spent on it, but I was sad to receive a cake like this after having paid $160. Three stars for taste and customer service, 2 off for the messy work.
