It was awesome boat party.. had great fun and spend good time.. dj songs were awesome, crpwd were decent.

Came with a group a friends to see the city. We arrived at 1pm for their supposedly boarding time. Ive waited in line along the fence for almost an hour for the boat to show up. As we walked up the stairs to get to the top level, 2 crew members ran down and made it obvious that something was wrong... all three levels were packed but then slowly people got off. I gave it some time but by 3:30 we decided to ask the captain for an update. Im giving it a one star for their good music but they sure do lack on customer service skills. I believe the captain should have informed us from the beginning. Im sure they are getting people to give them 5 stars to boost their ratings. The last three reviews sound similar. Must be someone they know.... so disappointing

Sailing with the Empress of Canada has always been a good one. The staff are so friendly and accommodating! In more recent events there was a technical issue that caused a cancellation of the cruise but it was something out of their hands, there's always a first for everything. The situation was handled professionally and efficiently. Things happen but it wont discourage me or my family from coming again. Would definitely recommend.

In spite of technical difficulties with the boat, we still had a good time and understand this was a first for them. Still a 5/5 stars for how they handled the situation. Ill definitely be coming back for my next event!