Darren and Michelle
We used Arta Gallery as our wedding venue for our reception. The space looks great and gives the rustic, artsy atmosphere we were looking for. Contract was followed and venue is a bargain based on the distillery district location.
When our wedding planner and decorator showed up, they were told the person who we had 8 months of contact with quit. This was fine, however the venue never contacted us to update us on the change. The previous venue contact had months of conversations and meetings which was not provided to those taking over. We had provided a floor plan and when the furniture rentals came in and they did not know where to setup. Lucky our planner and designer showed up early to direct.
The most disappointing was before we committed to booking the venue we discussed the type of art being displayed. They told us it is mostly abstract. We also asked if there are ever any NUDE installments as we have children on our guest list. We were told they do not put up nude art in their public galleries. On the day I got a call from my planner telling me there is nude art all over the wall. This was incredibly frustrating. We needed it down. We requested and they wanted to charge us hundreds of dollars to take it down before the guest arrived. Thank goodness for my planner and designer as they were aware of our vision and argued to take it down at no cost.
The venue was beautiful and so was our wedding, however this venue is poorly managed and are lacking communication to clients spending thousands of dollars to use their space.
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