We had signed a contract based on securing Austin, the photographer, and Ian the videographer. About 6 weeks before our wedding (we booked over a year out), Austin suddenly pulled out and instead gave us Juliette. I was incredibly nervous and disappointed but assured Juliette was the best. As we lived out of town, we were only able to do our engagement photos a month out from our actual wedding. The day was fun, but it was raining and felt rushed. Juliette also told us she had quit and we would be her last wedding...so more concern there. The photos came back and I was floored....I couldn't use a single one of them. Each shot and angle was more unflattering than the next...I think I literally cried. When I went back to Beautiful Studios to ask what had happened, they begrudgingly admitted the photos weren't good but insisted they would do better at the wedding after painstakingly going through each photo to describe why it was literally a terrible photo. I was freaked out but had no alternative. Day of wedding was very rushed, photos all look the same, little care or attention and basically zero candids as I had asked. Out of 600 photos, I can maybe make a decent 10 picture album. Agree with previous poster that Juliette and team were terrible and there was no apology from Beautiful Studios for basically delivering a sub par job after switching out the contracted photographer (and founder) last minute. It caused massive undue stress and my wedding photos are the worst I've ever seen - we managed to get 1 good one. Honestly, the pics people shared from their phones were better.. I do not recommend and wish I had found someone else once they pulled the bait and switch on me.
