Everlasting Moments

After working with Aleisha 3 times as a bridesmaid, I knew she was the only person I would trust to capture my wedding day. Her and the rest of the team at Everlasting Moments did not disappoint. She made sure that our experience and photos were unique and elegant and she did such an exquisitely beautiful job executing that. I truly cant think her and everyone enough. You guys have an incredible talent! Thank you so much.

Everlasting moments just recently captured our wedding day! They were so amazing and easy to work with. Ramos and Rohit made us laugh and feel so comfortable! We cant thank them enough for being part and capturing our special day!!

Everlasting moments just recently captured our wedding day! They were so amazing and easy to work with. Ramos and Rohit made us laugh and feel so comfortable! We can’t thank them enough for being part and capturing our special day!!

I had my wedding photos done by everlasting moments back in October 2016. 3 years later I realized that there was a huge batch of photos missing (back then they provided CDs and a physical mini album with file names). I had called them early September this year asking if they can take a look to see if they have the missing files but instead I was told to call back later because theyre too busy. Fair enough, I call back and the girl on the phone made it sound as if its my fault for checking on the photos so late. My point was not that Im blaming everlasting, my point was I need some customer service because I was a paying customer that did not receive my full product and no one is willing to at least check if they have those missing photos. Instead of taking my info and having a rep call me back so they can look into it Im here stuck sending emails and calling to follow up (absolutely ridiculous). So forget getting any good service if youve already paid and the event has passed. I was so upset because my 3rd wedding anniversary passed and I wanted to get these other photos developed but I wasnt able to and now Ive had to come to terms that no one will help me. Extremely disappointing! At the end they told me to call Paunch which I did but no answer and no response via email or phone since then. Again, I dont know how much to emphasize this but I simply want someone to help me and see if they still have the missing photos Im not blaming anyone but the way this has been handled is truly upsetting and shows how little they care about their customers once theyve paid and the time has passed.

I met Paunch and Jackie over 10 years ago when my sister hired ELM for her wedding. I told them when I get married, I will be using them! And this year, I did! There arent enough words to describe how amazing ELM truly is!! Not only is their work impeccable, but they make you feel like family! Their whole team is so talented and dedicated to their work. If you are looking for the best of best, go nowhere else. Cant wait to see all of my amazing wedding pictures and video! Love you guys!