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service couldnt be any better, loved the seating so much, and food was served quick! ordered all vegetarian options, and all the food was amazing!! they had so much o choose from and we ordered buffalo cauliflower bites, vegetarian sushi and a big tofu salad. would defiantly recommend!
The food at Earl's was great as usual and quick to come, same with the drinks. The service was AMAZING! I want to highlight Alex Harper specifically. I don't think he was even a waiter but he tended to us throughout the evening. I work at a restaurant and always appreciate when customers leave positive reviews for my staff so I thought I'd do the same.Good job, Alex!
my husband and i decided to dine in for dinner. We had a reservation but still had to wait 45 minutes to be seated. Upon being seated it took over 15 minutes for a server to come over. When he finally did he was extremely unprofessional, scattered and rude. We placed our orders, did not receive our drinks until another 10-15 minutes later. I asked for a straw, and was not given one. I had to get up myself and go get one from the bar. A different gentleman brought out our food, asked us if we wanted refills and brought us napkins. Our original server did not once come to check on us, or ask how we were doing. Yet he kept walking by our table multiple times. When I asked for the bill I had to ask multiple times before he brought it out, along with the machine to pay. The same gentleman that brought out our food took our plates. At that time I tipped him, because my husband, and I felt he was so kind and genuine, and actually took care of us. We were not impressed at all with our original servers service, it seemed like he didn't even care and that we were non existent. When he finally brought out our bill I pulled out my card to pay my husband was already standing up beside me so we could leave once we paid. Based on not being treated very well I did not give him a tip. We tipped the other gentleman that had actually assisted us. I handed him back the machine he ripped off the first receipt, my husband and I began to walk away. He VERY rudely came infront of me and asked if anything was wrong with the service tonight. I told him we didn't think he provided any service to us, he ignored us, and didn't bother to check in. The server brushed my shoulder as he began to walk away very rudely told me and my husband that the next time we dine in at Earls King Street we should tip or get lost. I was absolutely appalled with the behavior. We left the restaurant as we felt that what had happened was extremely inappropriate. When you dine out you are looking forward to the experience. This by far was the absolute WORST experience of my life. I would never recommend this restaurant, or location to anybody. How could a server tell a customer that next time they should tip or get lost. Unprofessional is an understatement to what had happened. Employees like that should not work for the restaurant industry if all they are after are their tips. Unacceptable behavior.
Beautiful atmosphere on the patio. A little oasis in the city. The manager Kristina was excellent! She gave us great food and drink suggestions as well as a quick tour around to show us the strict guidlines during covid. We felt very safe and comfortable dining here. For lunch we had the Ahi tuna poke bowl and the Chicken hunan kung pao, both were so good. Our server Ariana was also very attentive to us. We hope to return next time we are in the city.
This location was one of the best earls I have been to! And it was all because of one person and her name was Malak! I have been to my share of restaurants but I have never had a waitress like her! SHE WAS ABSOLUTELY AMAZING! She was nice, kind, funny, and she made our time at earls a UNFORGETTABLE EXPERIENCE! Thank you soo Malak! The manager Taylor, was amazing aswell! GREAT TIME!!