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Reviews of Joyce Weddings

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Joyce Weddings

Cindy Tran

April 2018

Hello, first off I want to say we did not go with Joyce wedding services however we did call them for advice and for a quote. They offered us a very competitive quote which was very fair and actually much cheaper than many that we came by. Its been 4 months now since my hubby and I got married and we chose another decorator and they kind of screwed us over. Until this day I wonder how it would have been had we used jw for or wedding. We have had a few friends who used jw and she did a fantastic job. I will be sure to send you any referals in the future and I am sorry that we did not end up going with you. You profile pics and samples were all very beautiful. I liked some of the flower arrangements that you email my sisters the samples looked so beautiful and detailed right to the tee. When we do our wedding anniversary in 10 years and if your still in the business I will make sure to give you a chnace and Im sure you will not let us down unlike the darn people we chose originally. All our corresponding phone conversations and emails were very very professional and qould deff recomend you to others.

Joyce Weddings

Misha Lousenko

April 2018

Called for quote was not impressed. Barely spoke english properly. Was very expensive. They should get a traslator or speak a little more clearly

Joyce Weddings

Barbera Lee

January 2017

Thank you Joyce Wedding Services for the beautiful decor and flowers for my big day! You creativity, attention to detail and punctuality was what made the big day a big stress relief! You are truly dependable and I was able to reach you at anytime to answer all my questions! We look forward to working with you again in the near future!

Joyce Weddings

Vicky Snow rabbit

December 2016

A Big thank you to Joyce! I couldn't have picked a better wedding planner for one of the most special days of my life. Her attention to detail, professionalism, efficiency, willingness to go the extra mile played a significant role on my special day. 100% RECOMMENDED!

Joyce Weddings

Keith Loo

May 2016

STAY AWAY FROM JOYCE WEDDING SERVICES - unless you wish to have a horrible experience and a tarnished wedding day.We were married on April 30 of this year and had booked Joyce Wedding Services for several of their packages, including their reception decoration package, their ceremony package, and their flower package. At first, we were quite satisfied with the process, and relatively amenable with the planning.Our first sign that something was amiss was when another vendor we were working with suggested that we shouldn't work with Joyce Wedding Services. But given that we had already put down a sizable deposit, we really didn't have a choice. At the end, we paid an additional 60% on top of our original invoice - for some changes we needed. As many have told us, it was overpriced - but given we were two thousand dollars invested already, we didn't really have a choice. Here were the issues we had on the wedding day:1) None of the centre pieces were put together as agreed upon - they were supposed to setup our 26" vases with submersible LED lights hidden beneath crystals. However, they left the LED lights stating that the lights wouldn't last all night, and thus we needed to do it ourselves. We spent an hour and a half on our wedding redoing each of our centrepieces (emptying the water, relayering each piece). 2) They promised a 3D logo of our wedding (like the photos) - we received printed paper - THAT WAS CREASED! Our own names, on the $2000 backdrop we paid for, was creased right through.3) During their clean up, they decided to charge us an additional $275 for "damages" to their rentals - meanwhile, the venue and our wedding party all noted that they were returned in ORIGINAL SHAPE. Yet, when they damaged our purchased wedding pieces, there was no compensation nor discussion about that. They had permanently altered each of our centrepieces without discussing with us first!4) Unwilling to communicate - at the end of it - they just charged our credit card (meanwhile they would only accept cash for payment for their services so they don't pay tax). Worst of all, upon seeing our review online, they have since emailed us berating our "dollar shop center pieces" and stating that "only one side story won't affect much. You have mouth can talk, same here. And goes around to your end as well".On one hand, it worries me that this unprofessional business has our credit card on our file and is making threats, but on the other, I have been a regular user of Yelp for a long time - and hope this review helps others save the emotional and financial damage my wife and I had to endure.Feel free to contact me if you have any questions or concerns regarding my experience.Best regards

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