I can earnestly say that the overall experience working with the Royal Ambassador was fantastic! Our main contact throughout the planning process (in the few months leading up to our wedding date) was Stella, who was responsive (not to mention patient, lol) with my many emails to her. I really appreciated her quick responses as a portion of the questions were in relation to the changing COVID restrictions that were put in place at the time. The sudden COVID changesmade mer anxious and stressed that it would have a negative impact to our wedding. We were pleasantly surprised to find that Stella worked quickly to get the answers to my questions so that I could advise my guests accordingly. Further to this, I did make alot of last minute changes to our wedding plan and Stella was so accomodating for any changes that I made.
On our wedding day, Diana took over all managerial duties and operations on the back end we ended up coming the day before for set up and had the opportunity to chat with her. She was absolutely lovely and accommodated our last minute changes for our wedding the next day. Diana was also very courteous to collect all leftover items from our wedding night and to keep them in her office for us to pick up. I know my guests, who left those items behind, really appreciated that gesture!
On our actual wedding day, we were also assigned an amazing supervisor who oversaw l activities and set-up for the day - Lora! She also met with our vendors for anything that needed to be dropped off (eg. The cake, flowers, etc.) She was an absolute delight to work with. She made sure to regularly check on our bridal party, and especially the groom and myself, to ensure we were well taken care of and that we had our food/drinks refreshed. I also wanted to shout out to her and her team that I interacted with was very polite, respectful, and worked quickly and effectively. One very pleasant surprise was that for every entrance, including mine and the groom's, they had staff members ready at the doors to open it at the correct time during the song that played. I had expected that a bridal party member would have to do that.
I also wanted to mention that the food our guests were served was delicious! I received alot of compliments on the hors d'oeuvres, the dinner, and the dessert. Our guests had the opportunity to enjoy the Ambassador salad, the penne with rose sauce, the filet mignon (it sliced like butter), and the apple blossom. Our wedding was the only one taking place at the venue that night but nevertheless, the food was just over the top.
To top it all off, the venue is just absolutely beautiful. Our wedding took place in the Embassy East and I don't regret it for a moment. The room was the perfect size for our wedding. It had alot of natural light, and the bathrooms on that end of the venue is beautiful.
All in all, I wouldn't have changed a thing and I also have not one complaint against the venue or the experience we had working with them. Thank you for going over and above with our wedding, your responsiveness, and your hard work to coordinate your large team to properly match our schedule.
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