Booking process was good. However, on the day of the wedding, is when their true colours came out.When we signed the contract, we asked Robert whats is the policy/fee to have the party go until 2am. We knew this was something we wanted, and he assured me that this is no problem. He said that is no problem at all and they do this often.Fast forward to the day of the wedding, and the guy on site comes up to me (the groom) at 12:45 and says the bar is closing at 1am. I told him we discussed this with Robert and he said until 2am was not a problem. My mom got involved at this point too to reaffirm what I was saying. He then says that is not what the contract says and that they will shut down at 1am. I then threatened to leave a review, after which he said he would call Robert to check. After that phone call, he then told me the bar would be open until 2am.It's just disappointing that on my wedding day, I had to have this interaction and argument with the Terrace Banquet Centre staff. They should really get their act together and understand that this is a once in a lifetime moment for people, and that an extra hour (which was agreed upon initially) should NOT cause an issue for the bride and groom the day of the reception.This is why I have dropped my rating to a 3.
