Really good management, friendly service with reasonable price range. Had My Wedding registration here! Very well coordinated, Thank you!

Went to check out the place for a reception. Jay was very accommodating and showed many pictures of food and decor options. But the receptionist Soniya who showed the halls was not welcoming at all very poor customer service she seemed like she was not interested in showing us around and had a very rude attitude towards my family. They should hire more pleasant people.

I made an appointment with the manager, he made us wait over an hour and then tried to upsell the hall.UPDATE:I thought I would add more context to this.Yes, the owner is very friendly, the office and event space is a very beautiful. It's a great hall and most certainly will make any event look stunning.The space was not the problem. Nor was the situation; as I understand things happen and you were hosting an event on a busy time. I don't know why someone would book me and my family (from out of town) during such a busy season. Stuff happens! I am not bothered by the place, nor the wait, but rather the attitude. As I finally got to speak to the owner, he was passing papers over my head and very busy with something else. He did not seem to care or have the time. Which I understand now was due to something else happening.I was not a priority, which I understand; but it was very off putting as I am someone who is willing to spend a bunch of money at this establishment. I am interested in the people (I would have been working with) for my event. It just showed that maybe.. down the road, we would be ignored or not heard, or - as you mentioned, too busy.Thank you for the apology, but I will not be removing this comment.

Jay was super friendly and extremely accommodating. We did our office's kids event there for Christmas. Such a great experience with the effort placed on food display to the fog and sparklers and amazing surround system for music. He helped us plan a perfect kids party that was fun for kids and adults alike. Our company would love to come back again !Thank you Jay and your lovely team with siva and other coordinators.