We had our wedding reception here, and were really excited but our experience was so horrible. We don't recommend this place to anyone for many reasons.1) We paid a lot for our sit down steak & chicken dinner, and even paid for 20 extra people as well, just in case extra people show up. Our guests told us that the waiters refused to give people steak or chicken, saying to some people "we already served you!" Can you believe that? Some of our guests went home hungry even though fewer guests showed up than we paid for! We were so embarrassed to hear that after. It was just unbelievable that they would refuse guests a main course and claim that they had already given it to them!2) The lady who booked us was racist. She told us to our face "your people are always late." So rude! We are paying you for a service, and choosing you as a venue. Treat us with respect. 3) We booked the hall itself because we liked the glass windows and "outdoor" feel of it, while being indoor. However, the ceilings were very low and in the end, the decor didn't work out well at all with the way the hall is designed. I would choose a hall with a higher ceiling in the future.Overall, horrible, horrible experience. I am so sad to have wasted thousands of dollars on this venue, and I hope no one has this experience!! Please be very careful and specific if you do make the mistake of choosing this venue. I recommend Mississauga Convention Centre to people now, because my brother had his wedding there, also with a sit-down steak dinner, and the service was just exceptional!
