Roma's Hospitality Centre

DONT DO IT: My sister got married here and I wouldn't recommend this venue to ANYONE! Everything everyone said is TRUE about the 20-35% they will offer you a $2000 discount but charge you and extra $7000 on your finale invoice. To light a candle is $25 and they charge you to cut your own cake. COLOUR Napks are NOT included only white!
Shots are included but they claim to not have the proper glasses and would give the guests any shots.
The contract price that you sign at will not be your original pice on your invoice and they will blame it on inflation 30 days before your WEDDING/ EVENT! When they already know they will be increasing the price. They say the Easel is included but then they turn around and try to charge you for it
Don't trust their floor person "North Floor Design" they were suppose to refund my sister $200 she reached out to them and they agreed to the refund & then they BLOCK her on all platforms.
Roma's is just as dishonest as their preferred vendor! Spend your money anywhere else but HERE!

I had my wedding at Roma's Hospitality Centre on June 2022. I initially chose the venue because it had two halls (both of which we intended to use) and because my cousin had her wedding there seven years ago and it seemed like a nice enough venue. I thought that the fact that the venue is an Italian family business would mean that they would be generous with their food, and be courteous and kind to their customers as they begin a new chapter in their lives, unfortunately, that was not our experience. After we signed the contract with them and the wedding day was only 21 days away, we received an email from them indicating that, "Effective immediately, there will be a 20 – 30% rate increase on all final invoices". This of course translates into thousands of dollars that they were aiming to get from us in an unreasonable amount of time without enough notice. We met with them and discussed that in their own contract they stipulated that we must be provided with at least a 60-day notice before they increase prices. They refused to acknowledge this clause in their own contract. We were discussing other possibilities, but they were unresponsive to our emails and many calls for a long period of time as we waited for an answer regarding the possibility of them adjusting their "inflated price". The only reason they finally got back to us is because we went to see them at their office and demanded that someone speak to us. As a result of this unethical service, we had to hire a lawyer, incur a tremendous amount of stress and financial losses and end up hiring my own catering company to avoid working with their unprofessional administration. Booking with Roma's tainted my entire wedding day and caused me severe stress and financial losses.

We held a Christmas party for our staff here in December, and it was absolutely perfect! Janet was so helpful, accommodating, and supportive throughout the planning process. Albert was great at managing the event on the day of- we could not have asked for a more friendly and professional team. All of our guests raved about how beautiful the venue was. The food and drinks were bountiful and more important the quality of the food was phenomenal. The location is easily accessible via 401, which made everything even easier for our guests. Overall, it was a great experience had by all; we are already in the process of planning another event her

A huge thank you to Roma's, for making my wedding reception a night to remember. After meeting with countless venues all over the GTA, and trying to find a location that is elegant, provides high quality service, while still being reasonably priced, my husband and I knew our search was over as soon as we found Roma's. From the first meeting onwards, Joseph and his team made us feel a part of the family and provided us the peace of mind that our wedding would be taken care of from start to finish. Since we had 300 guests, we got access to both the big room and the small room. The big room comfortably fits 300-320 guests; anything more and i think the guests would feel squeezed at each of the tables. Leading up to the big day, we mostly dealt with Janet, who was professional, responsive and extremely patient with answering all my questions (and i had a LOT of questions). Roma's was very accommodating of all the different changes I wanted to make. On the reception day, the night ran smoothly and without a glitch. The staff were professional, on-time and very well coordinated. We got a 4 course meal and each of the courses tasted fresh and delicious. The wait-staff even offered seconds to our guests. All of our guests loved the venue, the food and the service provided by the staff. We would definitely recommend Roma's to others and can't wait to be back here for another wedding.