Had an amazing experience here at this location. I use to go to the Mississauga location, but moved and now this location is closer. Went in for the first time yesterday and the store was beautiful. Very simple and clean with a workshop area in the middle of the room. I was greeted by Mikayla who was very attentive and knowledgeable about their product. She helped me get what I asked for and suggested a few other options as well which were great ideas for my event. She even helped me carry the product around the store, great service. When I was cashing out, I was being helped by the manager Charlotte, she was also very knowledgeable and helpful with last minute decision making just before cashing out. She helped me pick out the perfect candle holder for the centre piece of my dining table. As I was cashing out, I noticed they had a workshop in session which was facilitated by Mikayla. Charlotte educated me about the details and how its sort of like paint night but with candles and wine :) will be a fun nice date night for my fianc and I in the near future. Overall experience was amazing, 10/10. Thank you ladies for helping me make the better & more affordable choice for my event!
Both locations offer a great variety of colours, shapes, size and scents. Always pleasant and the spaces always has a seasonal scent. They are not cheap but the burn time is good.
Overall wonderful experience. Candles burned well after I took them home and the scent was pleasant. During the workshop I had some trouble hearing but I asked her to speak up. The store where the workshop is done is beautiful. Great spot for a date. I came here with a close friend as a gift. Well worth it!
Went in for the first time and I wasn't really sure what I was looking for but an amazing lady named Nikki was absolutely wonderful in helping me. She helped me find exactly what I was looking for, was super patient with me (especially because I'm an undecided scent person) and took the time to make me feel very special! While I was looking at scents she consistently checked up on me (and other customers around me) but I left feeling as though I had a personalized experience! Definitely recommend the brand and customer service sealed the deal! Thank you to Nikki for all of your help!!!! You have a return customer for life
I was visiting Toronto with some friends this weekend and upon entering the distillery district this place instantly caught my eye. The branding, the aesthetic, and of course the candles. But the hands down best part about this place is the staff. Nikki greeted me as soon as I walked in and stayed with me until checkout. She was super helpful and knowledgable of not only the product but also the city of Toronto. Her and Mikaela gave some amazing recommendations, that we actually took and had a really great time, of things to do and sights to see during our trip. Susie was the sweetest person to ring me up in my life. It honestly just felt like I was shopping with a bunch of friends. Can't say enough about these girls. Can't say enough about these candles. Can't wait to get back to the states and enjoy them. Definitely would stop in again if I find myself back in Toronto.