Room comfortable, classic and well appointed BUT other issues very disappointing. Arrived later Sunday evening after attending a wake. Pub closed early so no drink or food available after 10 o'clock ?. Hotel is remote from other options. Monday morning called restaurant to be told breakfast is available in the pub. No times offered so on attending the pub within 15 minutes imagine our surprise when told on our arrival that they had stopped serving. Staff very unhelpful, lacked professionalism. On arrival another guest was in a virtual argument over singing simple with the desk attendant. It was a shame that the staff and odd operation for a place that size is not customer oriented Not a good experience.Received standard reply from hotel which of course did not address the issues raised. The issues were about lack of available restaurant and bar services not room service which the response mentioned;.The important issue was that staff were not responsive to the guests. Why direct guests to a breakfast that ! didn't exist, our at least mention hours of operation when within 15 minutes we arrived. The points noted were missed so sending final note.
