Richmond Hill Country Club

I hosted my wedding here in March 2018 and the venue was great except for the service from the wait staff. Particular servers gave attitude and when extra food (from guests that didn't show up) was not distributed among the rest of the guests from the same table. My guests with allergies were accommodated overall but some servers did not communicate clearly, so as for precaution, my guests had to always ask. The last thing you want is to cause a scene. Also, I was very disappointing that the extra food wasn't distributed among the rest of my guests when I've paid for it. Given that the service fee is built into the cost of your contract, 18% and taxed, I expected nothing but great service for my guests.Danielle was my coordinator for everything up to and the day of the wedding. It was easy communicating with her via email and she's very responsive.The hall is beautiful and it is surrounded by greenery. The location is perfect that it's not too far away. It is just off the Highway 407.I ordered the traditional 10 course Chinese menu for most guests. The vegetarians were delighted to find that they had just as many dishes as the regular menus in comparison to other Chinese restaurants or caterers.

The pool had a problem with a dehumidifier twice this year and it's impossible to use it to due to high humidity. In the beginning of the year for 2-3 weeks and now it has been down for again for 1 week so far. They charge a very high fee for the membership but provide a horrible customer service giving their customers a run around. Michael Pasichny- Director sets a great example as well by providing zero incentive to remain a member of the club and clearly lacks customer service skills.

This is a great place if you'd like to host an event. It's nice it's clean it's very Tastefully decorated. I've been here on a few occasions and I think it just gets better with age. I really like how they maintain the facilities. If you're lucky enough to have an event in the summer when it's nice weather that have a really nice Courtyard as well. This is one of the oldest buildings in Richmond Hill and it's still running. I think this place will be around for a very long time.

We have recently held our Annual Awards Luncheon at the RHCC for the fourth year running. The fact that we keep returning to the same place, should attest that the Richmond Hill Country Club is a great place to host any event, be it a wedding, conference, birthday or any other special occassion.

A special thanks to Violeta, the catering manager for organizing and planning the event in such a way that everything ran extremely smoothly (again). Violeta is amazing and goes above and beyond to please everyone.

Thanks too, to the wait staff who are always very friendly, helpful and accommodating. We would certainly recommend this elegant venue with its and beautiful setting and delicious food to anyone wanting a memorable experience.