Venue at The Westlake

Venue at The Westlake

This company has been reported as closed.

0.5
Based on 1 reviews
Venue at The Westlake
Kristen Link
If you're seeing this review. Please, don't waste your money in this pit.

Where to even start...
Booked a room for three people on March 26th 2023 for a suite with two queen beds for Sept 19-20 through Hotels.com. Got in today.. September 19th 2023. Received a one bed room. Not a suite, a very small room. I called the contact number provided and the woman who answered was very rude. Seemed extremely annoyed I was calling, told me management would be in touch I asked when and she said "when they get in touch"

20 minutes later the manager calls and basically says "that sucks" but I booked through a 3rd party and it's not there issue but then told me if I couldn't make the room work I was welcome to leave because I was getting money back anyway. Now I'm in a city I'm not familiar with, one bed, three grown adults

The room was filthy. Stains on the blankets and the rug hadn't been cleaned or even vacuumed in ages.
There was hair all over the bathroom and it smelled very strongly of smoke. There were cigarette burns all across the curtains. The fridge smelled and was sticky.

Got a hold of Hotels.com. They tried to reach out to the manager of the hotel and they were hung up on multiple times.

Needless to say we left.

Please be careful before considering this hellhole.
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Venue at The Westlake has been mentioned inside these other vendor profiles:

Price $80 - $150