Very cool atmosphere. Drinks and food were fantastic! Great for a date night or just out with some friends! Live music was really nice.

Today I had brunch at the Windsor Arms Hotel and I must say I was deeply bothered with something I witnessed. A couple of young ladies where checking out the grand piano they have on the upstairs by the bathroom when they were encouraged but the staff and patrons to play some music. They proceeded to play for a few minutes to the delight of a small crowd until they were approached by and elderly woman claiming to be the mother of the OWNER. The older lady asked the young ladies "Who said you could play here" to which the informed the lady that the staff at the hotel had no issues with them being there.The woman replied "Well I'm the mother of the owner and you can't. You're not allowed to be here and you're not welcomed here. If you don't leave we will have you charged". I was in complete shock when these words came out of the woman's mouth as it appeared to have some racial undertones. I wish I had recorded the whole incident. The young ladies were polite and got up and left. But I must say I was completed disgusted with the actions of this woman and disappointed that nobody in the staff stood up for the young ladies. Needless to say I will not be returning to the Windsor Arms Hotel and I discourage anybody that believes in equality from staying or dining here also.

I have been visiting the Windsor Arms for high tea over the last several years. I took my husband to celebrate his birthday this year. Normally we've had exceptional service and it's been a seamless and very positive experience. However this time I was told that I would have to pay full price for my 5 year old daughter. When I explained that she would't be eating anything (she does not like any of the offerings, as she is too young to appreciate them), I was promptly told I would have to pay full price. So I did. I paid $55 + tax and tip for her to sit there. What did not sit well with me was this experience. Management didn't even come out to explain or assess the situation. We were in the 3 pm seating, which isn't that busy, which I did purposefully so she wouldn't be taking a seat away from anyone during a busier time. In the end it cost me $220 for 2 people to have tea. This is a disgrace. I certainly hope that $55 was worth it as we won't be coming back.

This was our annual Windsor Arms Christmas family high tea A little early this year but still Christmas We went to ROM to see Wildlife Photographer of the Year which was excellent. Tea was enjoyable although some of the High Tea decorum is transitioning to match the age. Children 4 and 5 ran around the Purple Room while other adults treated the occasion as a photo op. I didn't see anyone stand on the chairs to photograph the table but it wouldn't have surprised me.It is the best High Tea in Toronto but can it remain so