We went to the bar beautiful decor the staff at the door and seating you are great . Th bar staff are lacking a little, they are quite slow in terms of service . Clearing the table takes too long too . The wine selection is phenomenal .Washrooms are upstairs and are very clean.The tea rooms look great. I would give it 3.5 stars not quite a 4 not quite a 3. I have been there over Christmas and it is lovely.

Unfortunately, the service received was less than mediocre. I was there for high tea to celebrate the birthday of a family member, who recently gave birth to a beautiful baby boy. Both server and manager forced us to pay for the infant (under 1 year old) and the two toddlers (2&3 years old), even after we clarified during reservation AND upon arrival that the kids would sit on their parents' laps. We asked if there was a children's fee and the server said "No, don't worry about it. I'll just bring them tea.". And then he turns around and tells us at the end that we have to pay FULL PRICE ($45) for the three kids. Has anyone ever heard of $45 tea... For children under 4 years old?! Who didn't even eat anything? The server and lady who booked the reservation should have clarified that, especially because we gave full disclaimer TWICE. The manager was no help and in no way understanding. He kept saying "A lot of people complain and don't like it, but it's policy.". The decor and setting was very nice, and the tea selection was great. It was just unfortunate that the service and "policy" left a bad taste in our mouth.

We were thirteen people for a birthday celebration including cocktails in the bar and dinner in the kosher dining room. Both areas are beautiful. Food, tasty and plentiful, was presented by attentive, efficient, cordial waiters.

Attended a wedding here. The venue space at night is really pretty when its lit up. Wasnt really my style but it was a nice venue. Why the 3 stars? Here are my reasons1) the washrooms, although nice, are located on the second floor. The only way to get to them is to take the elevator, the stairs are off limits to guests. Super annoying to have to go upstairs. 2) the food was... okay. Reminded me of regular banquet food. Ive been to other venues and have had better food. It also came out cold which was disappointing 3) although the venue was neat, it was dated. Overall expected more for the price tag attached