I have attended high tea here 3 times. The tea selection is great, as is the service. The food is decent: scones with devonshire cream and jam are excellent, as are the desserts. Sandwiches were a disappointment this time, as they tasted like they'd been sitting on the plate a while. The atmosphere is lovely, and makes for a fun ladies afternoon as an annual tradition!

Went there for their afternoon tea - the quality of Tea is excellent. The quality of food was average. The scone was too crumbly. Smoked salmon was left outside for too long. Desserts were not tasty enough. Floor was a bit dirty - found Christmas decorations on the floor in February.

Me and my friend went there for high tea: a beautiful experience in a regal atmosphere. Vast selection of teas, tasty food and staff very courteous and helpful. The ambience transmits a strong British feeling. I would certainly recommend it.

Giving it 1 star just because the scones were so good. The afternoon tea was decent but the service was not what you would expect from a high end hotel. There was a long hair in one of our cups and when we asked our server for a new cup, he didn't even acknowledge it properly. Just looked at us awkwardly and brought a new one without saying anything. Our seating was for 12:30pm and we got our tea and food by 12:55pm but before we started to eat, we were taking photos and during a group photo the server walks over and says "just so you know, you have a two hour limit here"... but we still had an hour and a half to go. His behaviour was dry and awkward which made us a bit uncomfortable. We were here for my mom's birthday and his demeanor towards us just made us feel unwelcome and rushed for no reason. When we made management aware, they didn't really seem to care about it. Would not go back here again to be honest.