Bisous Events

Jessica helped us plan our most perfect wedding day! We were recommended Bisous Events from my cousin who hired Jess for her wedding over 2 years ago. We got engaged October 2019, and she was one of the first people I called. From December 2019 – October 2020, Jessica had to plan and re-plan our wedding once the pandemic hit. We got married on October 3rd 2020, and the BEST decision we made was having a planner. At the best of times wedding planning can be very stressful and then when you layer on a pandemic, the stress level doubles! We originally planned for a wedding of 225 people, and then had to cut down to 100. Jess held our hand through the entire process and reassured us that everything was going to be okay and that our vision of a modern glam wedding was going to come to life! Jessica did a fabulous job coordinating with all our vendors the day of and superseded our expectations of GLAM! Every little detail was not missed! From the florals, to the decor, to all of the stationary, everything was just perfect! Thank you Jess and the Bisous team for making all of our wedding day dreams come true and for being so supportive during these unprecedented times. You were one of the best investments we made for our wedding day and if we had to do it all over again, we wouldn't change a single thing! #loveisnotcancelled #marrellieverafter

We had the best time working with Bisous Events for our wedding this past June of 2019! When we started the planning process, we knew we wanted some sort of assistance as we had no idea where to even begin. We were initially thinking about hiring someone to assist with just day-of coordination, but then I realized that planning a wedding is a full-time job – definitely didn’t want another one of those! We initially met Jessica at our friend’s wedding a couple of years ago, of which we were both in the wedding party. We loved her work at that wedding, and she came highly recommended. We decided we wanted to work with her, and had no regrets from that day forward! We were initially hesitant at the idea of hiring a wedding planner, mainly because we weren’t sure about the investment; but honestly, she was worth every penny! Our special day couldn’t have gone any smoother than it did. It was honestly everything we dreamed of, and more! Jessica’s attention to detail was phenomenal. I didn’t worry about a thing on the day of our wedding – it was completely stress free for both my husband and I. She was fully present and involved for the full day, and even stayed later than planned to assist with some final details. Jessica was approachable and very easy to get along with; she made me feel comfortable with every decision we had to make along the way, as I found the planning process quite overwhelming. Jessica managed to plan the most perfect wedding for us and our 200 guests. Couldn’t have done it without you, Jessica! We are STILL getting compliments about our wedding from friends and family who attended, and even from those who only saw the day depicted through photos! I would highly recommend Bisous Events, a pleasure to work with! We miss working with her!

We just had our wedding about a week ago and Jessica is, in a word, amazing! It was the best night we've ever had, everything we've ever imagined or wanted, and 10000% completely stress free. Originally we had hired her on for partial planning, but halfway through we realised it was so worth it to pay a little extra to have her organise the rest of the stuff. My husband and I are not the most creative types, so it was great having Jess help create our vision. Because Jess was so experienced in what she does, she helped answer a lot of vendor-specific questions since she has worked with a lot of them before. But the most impressive part about working with Jess was the final timeline that she had disseminated amongst the vendors and wedding party. Everything was so perfectly organised and everyone showed up on time. We even had time to relax before the ceremony because we were actually ahead of schedule. Our wedding party all knew their roles and I cannot emphasize enough how on time it all went. Those who had a chance to meet Jess at our wedding have told us what a difference our wedding was because of our planner. I honestly don't think we could have pulled this off without her. It was so stress-free that I didn't even get any stress pimples before the wedding (which is always a bonus!). I really can't say enough good things about her - thank you so much Jess for the perfect wedding!

Incredible Wedding Planner, very organized, communicative and creative with all the visions she presented, which were also perfectly executed. Couldn't recommend more

I can't speak to Jessica as a wedding planner, but I can absolutely say I would never recommend her as a day-of-wedding coordinator. She has been a nightmare to work with, is extremely defensive, and unable to acknowledge when she is in the wrong. Our wedding took place over two days, and Jessica did not show up for the entire second day (wedding ceremony/reception). Her dog fell ill the night before, and we completely understand this was an unfortunate circumstance and that dogs are considered to be a part of the family too. However, in such an event, Jessica did not notify me that she wouldn't be attending at all. It was only when I texted her in the morning that I found out. She also did not send a comparable coordinator which it explicitly states in the contract. We paid for 10 hours of experienced lead coordinator time, but she sent just two assistant level staff (our contract had an assistant to be with Jessica regardless), and neither of which were on our calls with Jessica since we started working with her. A number of things went wrong and our friends and venue coordinator had to pick up the slack to ensure we had a great day. Our issue is that we paid upfront for services that we did not receive. Following the wedding, we asked for a partial refund, and Jessica flatly refused, instead insisting that she should have charged us for other things (that we did not ask her to do, nor was brought up as being effort for her at the time). She completely dismissed our concerns and was negative, and condescending which is hard to believe given the situation. Following the event, multiple vendors commented about the lack of experience and general knowledge of the events from the Bisous Events team. Key vendors were not even notified of the fact that she would not be in attendance for any part of the day. Following the wedding, we notified Jessica that we consulted with a lawyer about her breach of contract but that we'd like to resolve the issue fairly and amicably. Jessica responded through her lawyer; she threatened to sue us for defamation from fair comments made by OTHER people at our wedding and only offered us a small compensation if we agreed to be legally bound to never post negatively online about our poor experience. We can not believe how unprofessional Bisous Events is in their treatment of customers with fair claims and concerns, and will not be intimidated as we are not sure how many people she has potentially threatened to sue to have a negative review removed. If you're thinking about Jessica for day-of-coordination, definitely consider a different vendor. We are happy to connect directly should there be any questions about any part of this review.