Most recent review
I am so thrilled and impressed with the service I received from both Lynn and Carol. I was one of the first brides to enter the store after "re-opening" from Covid - both myself and my mother felt extremely safe and could see the infection control measures and new protocols that were put in place. My dealings with Lynn prior to appointment were professional, pleasant and efficient. Carol was EXCELLENT at listening to what style I was looking for and knowing exactly which inventory to pull. She was very honest, knowledgeable and made me feel comfortable. You can tell she has a lot of experience in the field. There was no feeling of pressure or rushing me out either, which I did experience in other boutiques.Boutique owner Lynn truly went above and beyond to help me choose the perfect size, and responded to emails VERY quickly! I had a hard time deciding which size to choose as I've gained a bit of "Covid" weight. I emailed her some photos of me in the same dress (different sizes) and she knew right away what to choose. I cannot say enough good things about Promises and Lace, and the experience I had there. If you are limiting the amount of stores you are visiting during Covid, but still want to find your dress and have a positive experience, this store is a MUST!!!! I can't wait to return once my dress comes in!!!!