EDIT: Jennifer contacted me after this review and fixed my dress issues at no extra cost. My dress fit perfectly on my wedding day. I am now happy with the service I received from Jennifer and her team.I absolutely loved this store when I came to try on dresses. Bright, open, consultants are super friendly and helpful. However I give Ferre Sposa a 1 star review as they are not transparent at all on alterations cost or services. My alterations cost nearly as much as my dress (Dress $1300, Alterations $900). My alterations only included raising torso, length of hemline, bustle and tightening chest area. I ended up purchasing a second gown as I no longer like my original dress due to fit issues that happened during alterations. I would never recommend this shop to anyone as I have had to spend $$$ to fix my dress with little to no customer service from the shop.

They have really beautiful selections of wedding gowns. Reasonable pricing compare to any other places in town. Manager Joanna is amazing. Other staff is also super nice.

I had a great experience at Ferre Sposa! All of the consultants and managers that I dealt with were extremely helpful and patient with me. I live in Montreal so I couldnt come in on weekdays when they usually do alterations/fittings appointments so Jennifer and Ursula opened up the store early on multiple Sundays to accommodate my fittings. One piece of advice for future brides, be sure to ask about alterations ahead of time because it was an additional cost that I didnt account for. Overall, Im happy with the service and experience I had and Im very much in love my dress!

My consultant Audrey was amazing. The store also had a very cozy and welcoming vibe which I loved. At the start of my appointment, she sat down with me and went over what I was looking for. I had a few dresses in mind so she had those pulled out for me plus a few dresses she'd thought I'd like. She was super friendly, professional, and never once did I feel pressured to purchase. She found me an amazing dress which I just might say yes to (only reason I didn't was that I still have a few more appointments to go to). Overall, it was a wonderful experience and I look forward to coming back to get my dream dress!