I came here for a spa visit. I was greeted warmly upon walking in, and received a quick tour of the spa and their facilities. They provide lockers for you to store your belongings, along with the standard robe and slippers for you to get into. If you get there early they have areas to lounge in, and provide small bites, along with tea and water.I had a deep tissue massage with Joseph, which was absolutely fantastic. He was very attentive to my requirements, and made me feel extremely comfortable.Afterwards, you can take advantage of the steam room, showers, or wander out onto the terrace to relax with a cup of tea, while enjoying the views.I needed to get ready for an event afterwards, and they had everything I needed - from hairspray to moisturizer.Next time, I definitely want to take advantage of their lovely swimming facilities, and the whirlpool.They had everything I would expect out of a five-star spa!

I love this hotel they go far beyond your expectations and making you feel welcomed here. Though the price to stay here is not for everybody, one will definitely enjoy this beautiful hotel the staff and all its amenities. You won't expect any less from a 5-star hotel like this one. I stay here sometimes when I want to have a staycation away from home. Though I live in the city sometimes my husband and I check in during special occasions like our anniversary to stay overnight and enjoy the spa. Every time we would have stayed here they have always made us feel extremely welcome.

Great stay. Comfortable, clean and beautiful rooms. Lounge was nice. Service excellent. No complaints at all. What on earth is that amazing smell they pump through the ventilation? :)

Simply the best hotel in Toronto. They are always so friendly, and they go over and above on everything.I downloaded their app on my Android phone, and when I was only 10 minutes away I had an idea to get champagne and strawberries to surprise my wife. I asked in the app, and they got it done (and in style) before we arrived.They also checked in with me during our stay over the app to see if they could do anything else. It didn't interrupt, but I noticed during the evening. Great job on it, and quite easily my favorite hotel in Toronto.