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Wonderful store and such a great local business to support!
Bridal parties beware! LoversLand delivered wrong size dress and refused to fix their mistake.Horrible experience with LoversLand!When we arrived to try on dresses, the bride clearly said she wanted us in navy dresses that looked great on us, the saleswoman spent our session trying to pressure us into purchasing pewter or champagne dresses that did not look good with our skin tones. Additionally she kept suggesting we buy dresses that did not flatter our figures.We ordered dresses and paid the full cost up front. When the dress arrived four months later, it was a size larger than the sample dress I had tried on in store.One of the saleswomen found the sample dress and confirmed that I had in fact tried on a size smaller than what had arrived. She then went on to tell me that some of their sample dresses are stretched out so they often recommend larger sizes.I had told the original saleswoman I wanted the sample size I had tried on. She ordered the wrong size for me without my knowledge.The manager refused to exchange it for a dress in my size and refused to pay for alterations. Shen then told me I was lucky that the dress didn't arrive in a size too small.I spoke to staff in a very calm manner. The manager made it very clear that I had already paid and that it was my problem, not hers and gestured for me to take the dress and get out.The tailor I brought it to was horrified and offered to send the bill directly to LoversLand.I have never heard of bridal store acting in this manner. I will never shop here again and will tell all my friends who are getting married to stay away from [email protected] @loversland #twobirds #loversland #bridal #bride #wedding #bridesmaid #dresses #bridesmaiddresses #bridalparty
The experience I had at Loversland buying my wedding dress was absolutely perfect. Brooke is amazing. She really listened to what I was looking for, was patience, kind and a pleasure to work with. Unlike the other bridal salons I visited, Brooke never made me feel rushed and took the time to help me feel confident in my purchase. Thank you Brooke and Danielle! :)
Intimate setting, picture worthy atmosphere, and supportive ladies helping you decide on the most important dress of your life...welcome to LoversLand. From start to finish I worked with one consultant who knew and remembered every detail of my vision. All of the loversland ladies were professional, warm and inviting every visit I had in the store. They all knew me by name and made me feel like their most important bride. I was not rushed into saying yes right away and was actually told to sleep on it and make the decision when I was ready - only the most trusting people in the business have the confidence to say that. I compare my wedding dress story with fellow brides and their experiences do not compare to the joy I had. Do yourself a favour and book yourself in, at least to experience their bridal haven - its like heaven on earth filled with wedding gowns to try on...and champagne...hello queen bee moment. XO - forever an LLBride
The ladies here are so knowledgeable about their dresses (where they're from, designers and their stories, etc) and were super nice. I didn't feel any pressure at all, and the appointment was one of the best. They have a beautiful, timeless selection of dresses for brides that are looking for a more contemporary look - no ball gown silhouettes here. Would definitely recommend if you're on the hunt for your wedding dress.
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