Afternoon tea is a monthly ritual and the shangrila my #1 choice in Toronto. The service is excellent from the valet to the host/waitresses. The tea selection and food are perfect, along with the beautiful setting and piano player. It's the perfect setting for any afternoon.

One of my favorite hotels in the world. Amazing rooms. Super beautiful. Great live music. Wonderful views of downtown. A terrific pool. Great bathtub. Honestly one of my favorite hotels.

The place is an escort heaven (or hell, depending on how you look at it). It is a very well maintained and professional hotel with a lot of high profile people staying there. Food is absolutely amazing and the sheer variety of drinks will make your head spin (so will the alcohol content). Only one complaint I had as a middle class commoner in there is that every single thing from food to room service is ridiculously expensive. Price to quality ratio is very skewed (which is why I took off one star). Overall though you will have an excellent experience here. Bring a date and enjoy your stay! I will personally will be coming back for sure!!! And forgot to add. Staff here are very welcoming and friendly, probably the most welcoming staff in all of Toronto.

Never stayed at the hotel but only reviewing their bar and restaurant. The bar is great with a classy decor. They have live bands and a piano as well. The restaurant downstairs has couches and a very chic appearance. Drink items on the menu are innovative and different. Food menu is generic and has most items on it that you find in upscale restaurants