Empire Events Staffing

I met Zee Frazer outside an event rental place in June 2021, she told me that they specialize in staffing for events, and the price per person. Told her I'm planning a baby shower for my daughter and will call her with details... Over next couple of weeks tried several time to call (no chance of leaving a voicemail as the box is full) Finally spoke to her on 30th July gave her details of the event and roughly 60 guests, I was thinking 2 serving staff, she told me I would need 3, I agreed, she told me to text her all the details which I did the same day, she told me she would forward a contact for rental of tables and chairs (which she never did, but it wasn't an issue I sorted that out myself) I had no confirmation after several text messages asking her to call me (5 days later) she sent me a text saying they are extremely busy AS THEY HAVE A LOT OF WEDDINGS , anyway we confirmed the times of the event. I asked her how she would like payment, she said etranfer... yet no details of email. I asked her if she wants it on the day of the event.... no reply Now the event was for Saturday August 28... No response of phone calls I texted again on August 27th asking about email for etranfer and no response again.... Late on Friday night August 27th the night before..... she finally answers a call, saying she has been busy with weddings.. (so if you don't have a wedding and only a small event this company doesn't care !!) Then she said that we had no booking as I had not given a deposit, yet she never sent details for payment. I wanted this to be a good baby shower for my daughter who was very upset at this point. Then at 5.52am the next morning I get a text from Zee saying she is looking for someone ( my party was starting at 11.30am) and she would let me know. Today it's a month later September 28th 2021, I haven't heard from her nor has she apologized for ruining our plans. Needless to say we had to do all the serving ourselves, and I missed out on all the activities for the shower and couldn't be by my daughter's side. Empire Events Staffing only picks and chooses who they serve.... If she had just told me in July when I booked her that she wasn't interested I would have made better arrangements... NOT GHOST ME TILL THE NIGHT BEFORE when I had no chance of making other arrangements....NOT NICE.... NOT PROFESSIONAL AT ALL !!!!!! EXTREMELY DISAPPOINTED AND ANGRY If you have taken the time to read this review...then please think again about hiring these people.

Our daughter wanted an outdoor wedding and other than having a caterer in mind did not know where to start in terms of ordering tables, chairs, tableware, waiter services, setting up a bar, and everything else you take for granted when you use a restaurant or banquet hall. Our caterer directed us to Empire Events and Zee. We can't say what a great suggestion that was. Zee asked us how many guests we had and the menu (breakfast, lunch and dinner - it was a full day event) Then she went to work, calculated exactly all the things we needed and where to get them. We used Gervais Party Rentals for all our needs and they were great too. Zee also arranged the wait and bar staff as well, as well as everything needed by the bar staff, based on the type of alcoholic and non-alcoholic drinks we had wanted. Due to some last minute weather issues (thunderstorms expected on the day, with sunshine the following day) we had to change the date to the next day, and all with only one days notice. Zee immediately went to work coordinating with the other vendors and her staff and made what seemed impossible happen without a hitch. All of the more than 100 guests were amazed that such an event had been shifted successfully to another day, with only one days notice. We had to work with the other vendors (photo/videographers, DJ, Lighting etc. etc.) but had no worries at all in terms of the execution of the event as Zee handled it all with the caterers and Gervais. Even last minute things we had forgotten, Zee stepped up and took care of it. The event went amazingly well, much better than expected and we give Zee a lot of credit for making the catering and bar services successfull. We know who we will turn to for all future events - Zee and Empire Events. Thank you Zee

Words cannot express how thankful I am working with Empire Events. Zee and her team went above and beyond to ensure my wedding events were special, enjoyable and organized. Zee was always one step ahead in ensuring my sangeet and wedding day ran smoothly. They are professional, friendly and very customer-service oriented. Zee is amazing, she brings a wealth of knowledge and industry experience to the table. I will be using Empire Events for all my future parties. Thank you Empire Events for making my once in a lifetime celebration an unforgettable one!

It was a great experience working with Zee and her Staff. They did an amazing job!! I felt like a guest in my own party. Very courteous polite and professional. They went above and beyond to make our guests feel comfortable . They get my highest recommendation . Thank you so much once again.

I wish I could give them more than 5 stars. Empire Events, particularly Zee went above and beyond to make sure are wedding was perfect. Zee is an expert with a wealth of experienced and impeccable attention to detail. She took initiative to guide us, lifting a lot of stress from us. She knew exactly what we needed from the dishware to the tables to the right staffing. The rest of the staff was excellent too Furthermore they made what was considered the impossible happen for us because they care. Our wedding was outdoors. It was expected to rain out on the day. The day before the wedding I panicked and did not want to have my wedding in terrible weather. We requested to move the wedding to the next day. Empire Events particularly Zee made it happen for us. It was difficult and very inconvenient for them but they did this for us. This is a company with heart. Our wedding was better than I imagined. I'm grateful we choose this fantastic company. Thank you Zee and team.