Used ZB for an event at the BJC in Fall of 2018. Planning went smooth, no complaints there. Issues were night of the event. Was told I could drop off alcohol at 10am the morning of, unfortunately only security was on site so i carried all of the liquor to the dining room, i was told it would be refrigerated. When I arrived back at 4, the liquor was still where I left it. Eventually, at 5 when i asked the organizer to please put the beer on ice, I was kindly told if I wanted to micro manage to do it myself, nice customer service! Then, i was told one of my liquor bottles was not kosher so it could not be used. So the liquor was there all day and then at 5 I am being told it was wrong. Bar ran out of OJ and cranberry juice by 7pm. they went shopping to longo’s and got more, eventually. besides that, the food was average at best. For the cost, I expected a lot better. Lastly. the AC stopped working at 10PM and the room became extremely hot, there was nothing security could do. For the AC issue, after the event, ZB suggested i speak with the BJC, with whom I had no contract. Overall I would not recommend or use again. There are better alternatives.
