M+O is not one of the affiliated caterers recommended by our venue, but I use M+O a lot at work and knew their food was good, so we asked. We were allowed to use them for a slight increase in the heritage fee. We also needed to use the staffing company that the venue uses, but M+O coordinated the whole thing and we didn't have to worry about any of it.
Choosing a meal from the menu was SO HARD because there was so much to choose from. In the end we went for a selection of appetizers for the cocktail hour, a roasted eggplant soup for starters, tarragon mustard chicken for the main, with asparagus and scalloped potatoes as sides, and creme brle for dessert. We also had mini cupcakes served during the dance. Everyone raved about the food - not one downvote from our guests, nearly everyone cleared their plates.
They were also really helpful and accommodating about food sensitivities and allergies. One of our guests has a long list of allergies, and all they had to do was switch out the soup for a slightly different version. Our guest was so happy, she said it was the first time in years she'd been able to eat a whole meal at a wedding.
Our liaison, Carol, really was like a wedding coordinator, with great suggestions about the timeline for the reception, a balance of appetizers, and the best way to run our open bar.
Carol also coordinated the staff and the bar. All we needed to do is show up.

This was the worst experience my Fiancee and I have ever gone through. M & O did not win our business. Jordan was unprepared for all meetings and calls. I had my future in-laws come down from Niagara to discuss and set expectations. We had clearly stated weeks in advance that we needed pictures and details of previous weddings to gauge the quality of the work. He didn't have anything ready, their office was a mess and to top it all off.... never sent an email after our meeting. We continued to reach out and never received a response. We ended up calling, spoke to him, and he said he was busy. Get this - still proceeded to never email us anything... and to this day we have never heard back from him. The lack of professionalism was beyond me, save yourself the headache and GO WITH ANYONE ELSE... Literally anyone else.

The Account Manager Jordan is not frat and he always manages to give customers good impression, Welcome anyone works in this so-called good company to reply my fictitious comment.

Amazing food, presentation and service!