David's Bridal

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n jet2

October 2018

I chose David's Bridal as my option for my wedding apparel due to the good reputation and name it had made for itself and I must say it turned out to be very very disappointing. I started browsing online and found a few I was very happy with. However in store they didn't have the same options. I managed to find one that was both online and in store. However, online had one price and in store the dress was almost $600 more. Online showed the dress with the belt and was nothing indicated that the belt wasn't included. In store they said the belt would be $200 extra. I was informed by the personnel that they would put buttons on my dress so as to lift the trail when I no longer wanted it dragging. They also said they would have the dress cleaned.The day I went to uplift my dress it was dirty and they cant clean it. I was told to buy tide pens and clean it, the buttons on my dress weren't there and they wanted to charge an extra $345 to do this. Despite all this, they still saw it fit to charge me the full cost of the dress. My experience with them was most unprofessional and exceedingly disappointing. And even after buying the tide pens - they did not work. The dress is still dirty. They did not help to make my wedding experience a good one and they certainly didn't help to make me feel special with my dress.

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Kathryn B

October 2018

I came in with a short time frame to get a wedding dress. While my wedding was originally booked for December 2019, my father was recently diagnosed with terminal cancer. We are now having an intimate ceremony this December so that he can be there. Given the short time frame the selection was pretty minimal. Gloria brought out a beautiful gown (a style I never would have thought to try) which I ended up purchasing. Given the dress was a sample dress it was quite stained which I was concerned about. Gloria took the time to clean the top of the dress and walked me through how I can fix the bottom myself if I want to. Thank you Gloria for helping me find a gown! I can't wait to work with you again for bridesmaid dresses (and my dress for next year)!

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Frances T

September 2018

Jean was an amazing bridal consultant! She was able to help me navigate all the choices and patiently helped me in and out of the dresses. She was able to pull beautiful dresses for me the more I figured out what styles I was after. The whole team was a pleasure to work with during such a fun experience. I highly recommend wedding dress shopping at David's Bridal - amazing and beautiful dresses at a wide variety of prices!

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Joanne Chang

September 2018

Last year my all my 6 bridesmaids purchased their dresses from the Scarborough location. Our stylist made our appointment fun and was extremely helpful.Due to the amazing experience I came back to their location and purchased a special occasion dress for a friends up and coming wedding. I had the pleasure of meeting Caitlin who helped pull dresses for me to try on and she found the perfect dress for me. The alteration manager, Renee is such a beautiful soul who is great at her job. Cheers to an amazing sales team!

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