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Reviews of Oakville Legacy Banquet & Convention Centre
Mikail fancy
October 2023
Helpful (0)
Had our wedding here and to say it was a disaster would be a huge understatement. The wedding hall is a flat out scam. The menus they send you clearly state 2 choices for main courses and the day of they only provided beef without any chicken, many of our guests had to eat chicken fingers and fries which is for the kids. Paid extra for premium alcohol and of course the day of they didn't have many of the liquors that were promised. They also require all payments to be made in e-transfer or cash so you have no course of action to dispute like on a credit card. When we got to the hall they were still setting up despite giving a set time. Food was cold and bland. The hall won't even respond back to us since they've already got their money. Please book your big day elsewhere as they will not deliver on what you pay for. Bartender was super overwhelmed as well. This place deserves 0 stars but I had to choose one. Owner agreed to provide a refund and just proceeded to ghose is after. Please read the recent reviews since management has changed. I also have proof of our phone calls where the owner admits to his mistake and said he'd make it up but all empty promises. Will be taking them to small claims court.
Enduring Promises
View ProfileHelpful (0)
Oakville Legacy you have been wonderful to work with! We're grateful to have you on our Preferred Vendor list and are looking forward to working with you in the future! Here's to yet another incredible wedding season :)
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