Event Rental Group

Reviews

3.6 /5
4
EventSource.ca Reviews
Google Rating

Ann Dawes

June 2019

Easy to order; easy to schedule; let's make that just plain the easiest way to get the dishes done

Nicolas Basilewsky

May 2019

The best company I have worked with ever! Highly recommend them. Very experienced and responding staff.

Monalisa Quadros

April 2019

Amazing event rentals! I visited their warehouse as a student and got to see a lot of their rentals, very well organized and kept.

Sonia Sugandy

March 2019

If you are looking for great products with excellent service, Event Rental Group is where you should go! Their product collection is amazing! You will be able to find anything you need for ANY theme you may have for your event. I highly recommend ERG. My contact there always helps me with anything i need. ERG is the total package. Excellent products with great service!

Jenn

March 2019

e had the worst experience with this company. Poor organization and ability to manage clients, plus just rude. This company was chosen for us by our caterer for our wedding in October. Our contract agreed our credit card would be charged the day following our wedding. In January we received a call that they had forgotten to process our payment of 6000$. We realize this is a bit our fault, but assumed the charges had come out with the catering cost, and were unprepared to pay that much money 4 months after our wedding. We created a payment plan with one of their workers Vera, which approved 4 equal payments over 4 months. We agreed to this by phone and email, and we signed a new credit card approval. To our dismay they charged us once as agreed and then 3 more times over the course of 2 weeks. When we called to discuss they were rude, unprofessional and said it was our fault for not paying on time (even though they were the ones who never charged us). These guys have horrendous organization, customer service and professionalism. They are not able to run a business in a timely way and despite being part of the wedding industry are so unknowledgeable about events. I would caution against using them over and over.

Event Rental Group Response from owner

Hi Jennifer,
Thank you for your feedback and taking the time to speak with me earlier this week. It is disappointing to hear about your experience with Event Rental Group. The level and quality of service you received as described in your review is unacceptable and certainly not what we strive for as a Company. I am glad that we were able to resolve the issue that you encountered. Again, please feel free to contact me directly if you have any further questions or concerns.
Kind regards,
-Stephan

St. James Cathedral Centre Event Venue

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ERG has something for everyone with a wide array of china, glassware, furniture and linens for every occasion. Have an idea? Let ERG help you take it to the next level. Efficient and professional delivery and pickup that will have you wanting to ‘skip the cleanup’ every time!

The Delisle Space

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We partnered with the Event Renal Group for the launch event of The Delisle Space and their products were great. They satisfied every rental need for the evening and execution was very smooth. We love working with great vendors and look forward to working with Event Rental Group in the future. We would definitely recommend them in the city of Toronto for all your rental needs.

Toronto Reference Library

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We love working with the entire team at Event Rental Group. Amazing professionals who are completed dedicated to providing the best service. The product selection at ERG is enormous giving our clients lots of choice for their events. Thank you so much ERG for making a huge contribution to our success!

Ripley's Aquarium of Canada

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We love working with the team at Event Rental Group! They have an amazing selection, professionalism and commitment to every event, big or small! Thanks for your outstanding contributions to all our events!!

Company Overview

Name: Event Specialist

Email:

On The Blog

Map

210 Wicksteed Ave, Toronto, ON M4G 2C3