Windsor Arms Hotel

Windsor Arms Hotel


9 Reviews
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The service at the Sunday brunch buffet was excellent, but the servers seemed a bit overwhelmed with the amount of people there that day. The food was not as good as I expected it to be for the price, but the included coffee and mimosas were a nice touch. In the end, the person I brought to brunch really enjoyed the experience. I think most people will enjoy themselves here due to the posh atmosphere of the courtyard cafe and the butler-like service, but don't expect the quality of the food to match the quality of the decor or you'll likely be disappointed.

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Beautiful tea room with great service and delicious food. A cute idea for a date or friend get together. It is not cheap, however, so go in with the mentality of treating yourself

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Had a high tea here over the holidays and frankly it could have been better. The clotted cream had been sitting out for so long it was pretty much solid. The sandwiches largely lacked flavour and attention to detail. And some of the snacks looked a lot like frozen cocktail snacks although I'm sure they weren't.Our server didn't bother to run down the items that were brought to the table leaving us to guess what was what. Finally the desserts came out in odd proportions so that sharing amongst 4 was impractical. The highlight were the tea, which was rather nice though plain (I'll fully admit it maybe just I chose a boring tea), and a few items on the menu were passible. On my trip there happened to be a rather audible family sitting nearby who made the atmosphere a bit less enjoyable as they didn't have the nicest things to say in general. But otherwise we enjoyed the room and the rest of the atmosphere well enough and the staff was very friendly.

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Friendly staff and good in room food is all I would say worked. The entire experience is missing the details from what I expected as an upper scale hotel. The corner suit, said by staff to be the best room, had many issues. The toilet was in a separate room, which was great, but the sink in that room didn't work. The shower let a lot of water out of the stall so I had to wipe up a lot of water each time I took a shower. The shower faucet was crazy strong and you couldn't adjust it. Light switches were all messed up. I had to turn off each one of the eight lights manually. I would have expected one or two main switches max. Large tub was nice, but it would have been great to supply bath salts or bath soap. I know these are very picky details, but like I said, for a higher end hotel I would of expected more attention to these things.

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Company Overview

Contact info

Name: Zale Turner

Title:Event Planner


Phone: Show number(416) 897-7187

Website: Click here to Visit 

Venue features

On-Site Ceremonies

Wheelchair Access


Outdoor Facilities

Catering info

On-Site Catering

Off-Premise Catering

Kosher Food

Outside Caterers

Capacity info

Max standing
Max seated

Tea Room



St. Thomas Room



The Living Room & Patio



Courtyard Café



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18 St. Thomas St, Toronto
18 St. Thomas St, Toronto​ 43.6688231 -79.3912041