My boyfriend and I just spent the night in this hotel for the Trans Siberian Orchestra concert. I have to say, for the price we paid for our room, as well as some of the reviews I read on Google beforehand, I was a little skeptical about this hotel, I had feared it was almost a "too good to be true" scenario. Well, I was quite wrong. After a bit of a stressful trip trying to navigate downtown Toronto, as soon as we walked in to the lobby I was impressed. Upon arriving to our room, I was even more pleasantly surprised. The rooms are comfortably sized, and quite beautifully decorated. Our view could have been a little better, but next time we'll try the tower, as we stayed in the historic part. Also, we will have to remember to bring a frying pan next time!The location is excellent though, we were able to walk every where. And the customer service from the staff in general was very welcoming and ready to answer any questions we had. All in all, a great stay at One King West. I will happily recommend this hotel to any friends, and I look forward to the opportunity of staying there again.